AW21 collection available now.

Shipping Policy

Delivery and processing time
All items in the shop are ready to ship and will be posted within 24 hours.
For sweater quantity and pre-orders, please allow 1 week to turnaround.
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Within the UK
First Class - £3.50
Second Class - £3.00
Royal Mail 24 (tracked) - £5.50
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Europe

International Standard
3-5 working days, please note this method is untracked and uninsured.
Up to 150g - £6
Up to 400g - £8
 Up to 900g - £9 
    International Tracked
    3-5 working days, tracked end to end, no signature needed. 
    Up to 150g - £12
    Up to 400g - £14
     Up to 900g - £16 
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    USA

    International Standard
    6-7 working days, please note this method is untracked and uninsured.
    Up to 150g - £10
    Up to 400g - £15
    Up to 600 - £18
    Up to 900g - £21
      International Tracked
      5-7 working days, tracked end to end, no signature needed. 
      Up to 150g - £13
      Up to 400g - £17
      Up to 600 - £19
      Up to 900g - £23 
         ----------------------------------------------------------------------

        Rest of the world

         International Standard
        6-7 working days, please note this method is untracked and uninsured.
        Up to 150g - £9
        Up to 400g - £13
        Up to 600 - £17
        Up to 900g - £20
           International Tracked
          5-7 working days, tracked end to end, no signature needed.
          Up to 150g - £13
          Up to 400g - £17
          Up to 600 - £20
          Up to 900g - £23

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            Customs charges

            Your parcel may be subject to customs charges, please consult your postal service for more information. These charges are the buyer's responsibility.

             

            Where is my order?

            Due to Covid-19 there may still be delays with international deliveries. This is out of our control and we thank you so much for your understanding and patience. We've been advised to allow up to 1 month for delivery. Please do contact us during this time to keep us informed of the situation, and let us know if you've been waiting longer than this.  

            In normal circumstances please allow 15 working days for packages to arrive within the UK and 25 working days for international deliveries. If it has been longer than this, please contact us for help.
             

            Conditions of return

            If there is a problem with your order, please contact us immediately and we will rectify any errors as quickly as possible.

            If you have changed your mind, please contact me within 14 days of delivery. Items must be returned in their original condition within 30 days of delivery. In this circumstance the buyer is responsible for return postage costs. You may request a cancellation before the item has been dispatched.