Shipping policy

Delivery and processing time
All in-stock items will be posted within 1-2 business days.
For pre-orders and custom orders, please allow a 1-2 week turnaround.
Advent's are dispatched in October/November and the Mini Skein Club is dispatched in the final week of each month. Please see the listing for detailed information.

Within the UK
Tracked 24 - £4
Tracked 48 - £3.50

International 
All deliveries are now offered tracked by default. Please contact me if you would like to downgrade to a standard untracked service before purchasing. 

Europe and EEA
Please note I'm only able to sell yarn to the EU and EEA countries at this time due to GPSR product safety rules. All these orders (irrespective of the €150 limit) will be sent duties paid. VAT and customs duties will be applied at the checkout. If you experience additional fees, please contact hello@loomwool.co.uk for help. Loom is IOSS registered and GPSR compliant, please see the Product Safety page for more information.

USA 
From August 2025, import duties and tariff charges will be applied at the checkout for all items ordered, except pattern books, which are exempt. Parcels will be sent with duties paid so there won't be anything further to pay on arrival. Please note a separate sales tax, in some cases, may still be applicable. This is separate to duties and tariffs and isn't collected at the checkout.

Rest of world (outside USA and EU)
Your parcel may be subject to customs charges on arrival, please consult your postal service for more information. Parcels will be sent with duties unpaid and these will be the buyer's responsibility on arrival. 

Delivery Delays
In normal circumstances please allow 15 working days for packages to arrive within the UK and 25 working days for international deliveries. If it has been longer than this, please contact me for help.